Frequently Asked Questions

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How will I make payment using card?

We accept both Credit Cards and Debit Cards. Credit Cards like VISA and Master Card, American Express and Debit Cards like Visa and Maestro Debit Cards are accepted on Diamond World purchase.

Is there any cost or any other doc required?

There are no hidden costs or additional shipping charges when delivered within Bangladesh. The total price mentioned on the product page in Diamond World Website is final. For International orders, we charge shipping charge and proper documents is required.

I lost my jewellery, can I get a duplicate?

Yes we can arrange a duplicate for you .Only we need the invoice copy issued from Diamond World Ltd and WE WOULD BE Happy to send it Again.

Can I re-size my Ring?

In case your ring does not fit well, we will be happy to resize.The resizing can be done throughout the life.

Do you sell gift cards or gift certificates?

You may contact our Customer Customer Care. and they will help you with a customized gift card.

Are prices on DiamondBD subject to change?

Yes Prices on Diamondworldltd.com are subject to change without notice.

How do I make a payment for a DiamondBD?

Diamond BD offers multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking and Cash on Delivery. For international orders, we accept payments through SSL, Wireless (please note for International Orders we charge shipping charges).

What if I don't know the ring size?

The best way to do is to visit any Retailer and get the ring size measured .There is no better way to get the actual Ring Size.

What will my packing be like?

Your jewellery will arrive in exclusive Diamond BD gift box sealed in a tamper-proof packing.

Do you offer any additional discounts?

Discounts are seasonal and depend on items to items and also on occasions. In online business where we have no overheads , so the price is always cheaper ,. We are able to pass on this benefit to all our customers by way of honest and competitive prices.

Get in touch

Reach out to us and we will get back to you within a couple of days.Don't love forms? Send us an email as hello@diamond.com

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